Who we are!

  • At Family Fragrance Co., we’re passionate about offering an extensive collection of over 7,000 authentic, brand-name fragrances. Whether you're looking for the latest releases, iconic celebrity scents, timeless classics, or rare discontinued perfumes, you’ll find them all at unbeatable prices.

     

  • Our commitment to quality starts with sourcing directly from trusted manufacturers and industry experts. Every product undergoes a thorough multi-step quality assurance process, ensuring that you always receive 100% genuine fragrances! NO KNOCKOFFS.

  • We proudly deliver luxury fragrances and bath & body products right to your doorstep, both across the USA and internationally. Experience the ease of shopping with us and treat yourself or a loved one to the world’s finest scents, all at affordable prices.
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Fragrance Family Co.

Frequently Asked Questions

Do you ship internationally?

Yes, Family Fragrance Co. ships to over 3 countries worldwide so far. U.S, Canada & Hong Kong. Please note, international orders may be subject to customs duties, taxes, or additional fees once the package reaches your country. These charges are beyond our control, and we cannot predict the exact costs. Customs regulations vary from country to country, so we recommend contacting your local customs office for further details.

Are these products real or authentic?

Absolutely! At Family Fragrance Co., authenticity is our top priority. We source all of our fragrances directly from trusted manufacturers and industry veterans, ensuring that every product we offer is 100% genuine. Each fragrance undergoes a rigorous multi-step quality assurance process to guarantee its authenticity and quality. We never sell knockoffs or imitations only authentic, brand-name fragrances you can trust. Your satisfaction is our promise!

What do fragrance notes refer to?

  • Top notes: Light, refreshing scents that last only a few minutes after application (around 5-10 minutes).
  • Middle notes: These develop after 15 minutes and last for up to an hour or more.
  • Bottom notes: Heavier, more intense ingredients that last the longest, often lingering for several hours.

Do you ship to APO/FPO addresses?

Yes, we do! We offer shipping to APO and FPO addresses through USPS Postal Service, including military bases and diplomatic addresses. Please note that customs duties and taxes may apply when the package arrives.

Eau de Toilette vs Eau de Parfum: What's the difference?

The primary difference between Eau de Toilette (EDT) and Eau de Parfum (EDP) lies in the concentration of fragrance oils. Eau de Parfum has a higher concentration, making it a more intense, longer-lasting fragrance compared to Eau de Toilette. There is also pure perfume, which has the highest concentration of fragrance oils, and Eau de Cologne, which has the lowest concentration.

What is a tester?

Testers are the same high-quality, authentic fragrances as those in their retail packaging, but at a discounted price. These bottles are typically meant for display in stores and may come in plain boxes, or sometimes without a cap. Testers are perfect if you don’t need the fancy packaging, but still want the full, fresh fragrance experience at a lower price.

My fragrance has been discontinued. How do you still have it in stock?

At Family Fragrance Co., we take pride in offering a wide selection of hard-to-find and discontinued fragrances. Our dedicated buyers travel globally to acquire rare and discontinued perfumes, which are then stored in a temperature and humidity controlled warehouse to preserve their quality.

At Family Fragrance Co., we want you to be completely satisfied with your fragrance purchase. We understand that sometimes things don’t go as planned, and we’re here to help.

Return Policy - Defective Products Only

Defective Product Returns

Defective products are the only items eligible for return. If your fragrance is damaged, broken, or has a manufacturing defect, please contact us within 7 days of receiving your order.

To initiate a return, please email our customer support team with your order number, a description of the issue, and any supporting photos of the defective product.

Return Process

Once we verify the defect, we will provide you with instructions on how to return the product.

We may offer you a replacement or a refund for the defective item, depending on the availability of stock.

Family Fragrance Co. covers return shipping costs for defective products, and we will ensure the item is exchanged or refunded promptly.

Non-Defective Products

Unfortunately, we cannot accept returns for non-defective products, including opened or used fragrances.

We strongly recommend reviewing your order carefully before completing your purchase.

Damaged Items in Transit

If your fragrance arrives damaged due to shipping, please contact us immediately. We will assist you in filing a claim with the carrier and will arrange a replacement or refund as needed.

If you have any questions or concerns about your purchase, please don’t hesitate to reach out to us.

Thank you for shopping with Family Fragrance Co.! We’re dedicated to delivering the perfect scent to you.